WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. Youll find us in 95 of international airports, working closely with over 2,500 transportation and govern
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Analyst Billing Operations
Job Description:


WELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

Youll find us in 95 of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We dont just move the world forward-were proud to be recognized as a Great Place to Work® by 79 of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

The adventure begins right here, with you, at SITA.

ABOUT THE ROLE & TEAM

As Analyst Billing Operations you will be responsible for supporting accurate and timely invoice generation and billing reporting across the EURO geography. The role ensures billing data integrity, adherence to country specific VAT/einvoicing requirements, and clear, reliable reporting to finance and commercial stakeholders to help drive cash collection and revenue quality.

WHAT YOU WILL DO:

1) Invoicing Operations

  • Prepare and issue customer invoices in line with contract terms, billing calendars, and country specific tax rules (e.g., VAT rates, einvoicing portals where applicable).

  • Validate billing data (customer details, PO numbers, pricing, consumption/usage, service dates) and resolve discrepancies before invoice submission.

  • Post approved invoices to the ERP and coordinate dispatch (PDF, einvoicing networks/portals, customer portals).

2) Reporting & Analytics

  • Produce weekly and month-end billing reports (e.g., invoices raised, credits, unbilled WIP, aging of unbilled, billing accuracy ), highlighting trends and risks.

3) Stakeholder Management

  • Act as a first-line contact for billing queries from customers, Sales, Commercial, Account Management, and Collections.

  • Track and close billing disputes promptly; feed recurring root causes into process fixes.

5) Continuous Improvement

  • Identify opportunities to reduce billing cycle time, improve first-time-right invoices, and automate report packs

WHO YOU ARE:

  • 1–2 years’ experience in billing, accounts receivable, or finance operations in a multi-country environment (EU focus desirable).

  • Bachelor’s degree in (Finance/management techniques / business data processing).

  • Working knowledge of ERP/financial systems and Excel (lookups, pivots, basic modeling).

  • Understanding of VAT basics and standard invoice/credit note flows.

  • Strong attention to detail, numeracy, and a process mindset.

  • Clear written and verbal communication; able to manage queries professionally with internal and external stakeholders.


Qualifications

WHAT WE OFFER

Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your teams needs)

Flex Day: Make your workday suit your life and plans.

🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsofts Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

🙌 Competitive Benefits: Competitive benefits that make sense with both your local spanet and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Company Details
SITA
600 Galleria Parkway SE
Suite 1000
Atlanta, Georgia 30339 USA
www.sita.aero/
230 Open Jobs Available
Imagine a world where travel connects us all, hassle-free. That's the world SITA has been shaping for 75 years. Back in 1949, 11 visionary airlines came together to create SITA and transform travel forever. From the beginning, our mission has been clear:...
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
Amman, 'Amman, Jordan
Type
Permanent
Company Details
SITA
600 Galleria Parkway SE
Suite 1000
Atlanta, Georgia 30339 USA
www.sita.aero/
230 Open Jobs Available
Imagine a world where travel connects us all, hassle-free. That's the world SITA has been shaping for 75 years. Back in 1949, 11 visionary airlines came together to create SITA and transform travel forever. From the beginning, our mission has been clear:...

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