At Central Mountain Air, we pride ourselves in providing vital air connectivity to remote communities nestled within the stunning landscapes of Alberta and British Columbia. Our commitment to safety, reliability, and exceptional customer service is at the core of everything we do. Join our dedicated team and become an integral part of bringing people together and fostering economic growth in these unique regions. We are currently seeking a Part-Time Customer Service Agent to join our team at our Quesnel, BC base.

Customer Service Agents are part of a team that works in conjunction with crew members and ground agents to escort and board passengers, take reservations, and maintain baggage accuracy and safety. Customer Service Agents report to the Customer Service Supervisor.

• Check-in and greeting passengers, taking reservations and handling payments (when necessary)

  Responding to passenger inquiries

  Assisting passengers with disabilities during deplaning and enplaning

  Processing baggage and cargo

  Gate operations and flight closure, communicating load counts to flight crews

  Ability to lift up to 50 lbs

  Other duties as assigned

• Superior customer service skills

  Good communication and interpersonal skills

  Ability to work independently as well as in a team environment

  Ability to work flexible hours, including split shifts and weekend coverage

  Willingness to work outside in adverse weather conditions

  Good computer skills

  A positive attitude with the ability to be flexible

  Must be able to obtain and retain an Airport RAIC

• Standby travel within Central Mountain Air network for employees, their eligible family members, and their buddies (not including fees and taxes)

• Free cargo shipping for employees on CMA flights

Central Mountain Air is committed to diversity and inclusion in our workplace. We strive to create a supportive, accessible, and fulfilling work environment that recognizes and celebrates the unique contributions of each employee to our company’s success. If you require accommodation during the selection process, please let us know.

We thank all candidates for their interest in Central Mountain Air; however, only those candidates who are selected to continue in the recruitment process will be contacted.