Job Description

Company OverviewGE Aerospace (NYSE: GE) is a global leader in aerospace propulsion, services, and integrated systems. Currently, it has approximately 44,000 in-service commercial aircraft engines worldwide. With a century-long history of innovation and profound industry expertise, GE Aerospace is committed to inventing the future of flight, lifting people up, and bringing them home safely.

Site Overview

For 45 years in China, GE Aerospace has committed to developing and investing in China’s aviation industry with reliable, efficient, sustainable, and outstanding products and services. GE Aerospace and its joint venture CFM have served more than 60 airline customers in the Greater China Region, with over 7700 engines in service and nearly 5000 engines on order. We are devoted to the market’s quality growth propelled by technological innovation and digitalization. Together with our partners, we are shaping a sustainable future of flight that helps the industry reach its carbon-neutral goal for the benefit of us all tomorrow.

Role Overview

The On Wing Support Customer Order & Fulfillment coordinator, based in Shanghai, will be involved in the coordination of all aspects of engine maintenance from initial job request through final billing.  This site performs maintenance on GE/CFM commercial aircraft engines in the field and in shop.  As such, this position will work across a wide variety of customers, GE Aerospace facilities, and partners in many locations around the world.  Positive working relationships with the team of technicians and customers through outstanding customer responsiveness is critical to the success of the business.  

Applicants will be familiar with quick-turn aircraft engine maintenance, repair and field services, operations of CAAC-P145 Repair Station and hold a CAAC Aircraft Maintenance Personnel license.

The Ideal Candidate

• Complies with Safety requirements, completes training per schedule, participates in investigations and read-across as requested, promptly identifies safety issues, works with team to pursues solutions, and escalates issues to proper site leadership.
• Participates in assessments, read across and PFMEAs to identify and understand sources of defects.  Promptly identifies and escalates risks to leadership and works with team on solutions.  Complies with policy and procedure.
• Participates in LEAN events and applies learnings to daily activity.  Applies and improves upon standard work in area of responsibility.  Identifies sources of waste and Customer dissatisfaction, escalates to leadership team and works among the team to find solutions.
• Performs standard work
• Coordinate tooling requirements for field jobs in conjunction with Production/Technicians, Materials, Tooling & Engineering teams
• Coordinate access to Customer sites
• AOG
• Track shipments/receipts
• Physically scrap material
• Participate in LEAN events, Kaizan events, etc

Required Qualifications

• Good at both written & spoken English 
• Open minded, teamwork, innovative, self-confident, objective, impartial approach,  quick perceptive grasp, analytical thinking, critical judgement and overall  perspective recognition.

Preferred Qualifications

• Approach work with a “can-do” attitude and a sense of commitment to both team and customer objectives
• Willing team player attitude, strong communication skills and problem solving ability are a must
• Possess a desire to learn and grow with advances in technology
• LEAP, GE90, CFM, CF6, CF34, and GENX experience
• Line maintenance, engine changes, module removal & installation, or LRU removals and installations
• Engine borescope inspection training, experience and authorization
• Demonstrated aviation maintenance quality, corporate compliance and customer satisfaction skills

At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate. 

Additional Job Description

Additional Information

Compensation Grade

OTHSAL

Relocation Assistance Provided: Yes