Microsoft 365 Cloud Administrator

Remote

Contract Position

Pay Estimated: $55.08-$60.08/Hour

This estimate represents the typical salary range for this position based on experience and other factors, (geographical location, etc.)

Microsoft 365 Cloud Administrator job is available with Moseley Technical Services Top Aerospace / Defense company. In this remote, work from home, telecommute job you will advance the cutting-edge technology that supports some of our nation’s core defense/intelligence services and systems. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to carry out high-stakes national security missions.

Responsibilities:

• Responds to incident tickets, user inquiries and services requests
• Engages with the various teams to perform application health checks to ascertain application accessibility, server availability, capacity planning, monitor scheduled job, batch jobs, systems alerts, upstream/downstream feed status
• Mentors, consults and otherwise supports the adoption of the application including responding to inquiries from a variety of sources for the purpose of providing technical assistance, advice and support, training, and assisting in the proper, efficient and effective use of the application
• Understands a broad range of customers requirements, expectations and operational imperatives for their mission success and translates those business drivers and needs into requirements and actions for continuous enrichment of the users experience
• Job automation, running batch jobs, running SQL scripts, reviewing logs, system and application monitoring, maintenance, patch management, software upgrades, file transfers, backups, incident/problem troubleshooting and support
• Performs operational support responsibilities including application maintenance, application configuration and performance tuning, account management, installation of software upgrades, user support, and systems monitoring
• Ensures that the application layer is optimally configured for seamless integration and operability with OS, database, middleware, network, Web services, and other interrelated technological components
• Analyzes and triages defects/issues, plan and manage releases and migrations in different environments.
• Monitors system alerts, system utilization thresholds, capacity utilization on servers etc.
• Monitors and enforces compliance of regulatory requirements like Sarbanes-Oxley (SOX) and corporate information security policies
• This included ensuring appropriate documentation for system configuration, change control, access control, and system logs
• Maintains current knowledge of vendors plans and strategic directions for the application including: patch releases, minor version releases, major version releases, end-of-life support, new capability enhancements, and upgrade support capabilities
• Manage user identities and credentials, including setting up and administering user accounts, groups, and permissions within the Office 365 environment.
• Configure and maintain mailboxes, including email forwarding, shared mailboxes, and email security settings to ensure secure and efficient email communication.
• Implement and manage Office 365 compliance features, including data loss prevention (DLP), eDiscovery, and retention policies to ensure compliance with legal and regulatory standards.
• Administer SharePoint Online, including site creation, configuration, and management, to facilitate collaboration and document management across the organization.
• Oversee the deployment and management of Microsoft Teams, including team creation, policy configuration, and integration with other Office 365 services to enhance internal communication and collaboration.
• Monitor and troubleshoot Office 365 services and connectivity issues, using tools like the Microsoft 365 admin center and PowerShell scripts to ensure optimal performance and user satisfaction.
• Manage the Office 365 deployment, including software updates, version control, and user installation options to ensure that users have access to the latest productivity tools.
• Coordinate with external vendors and service providers for the integration of third-party services and applications with the Office 365 environment, ensuring seamless interoperability and enhancing the platform’s capabilities.

Qualifications:

• Due to the nature of work performed within our facilities, U.S. citizenship is required.
• Bachelors degree in Information Technology, Systems Administration, and/or related field or equivalent experience, and 8+ years of related experience or Masters degree plus 6 years of related experience.
• Demonstrated experience supporting critical application software (local, network installed and SaaS) to include medium to complex troubleshooting, research, ability to read and comprehend technical manuals, and maintain procedural documentation
• Intermediate knowledge on server architecture and understanding of virtualization technologies, storage systems, enterprise security practices, and replication technologies
• Evidence of ability to act independently on large and unique tasks and wide-ranging initiatives using a subject matter expertise of the Application or System Admin discipline
• Intermediate understanding of the Internet and its key configuration components (e.g. DNS, http, IP addressing, Subnetting), and different methods of file transfer (e.g., FTP, SFTP, FTPS, NDM)
• Has ability to evaluate intangibles in the analysis of significant and unique initiatives, situations, alternatives, proposals, designs, architectures, risks, data, systems, and constructs
• Intermediate understanding of solutions development methodologies (e.g. DevOps, Agile, Software Development Lifecycle, etc.)
• Current application administrator or other related technical certification indicating a degree of appropriate foundational knowledge is strongly preferred
• Experience as a developer, systems integrator, systems engineer, solutions architect, or similar, strongly preferred
• Knowledge of development languages, platforms, and tools preferred
• Intermediate knowledge of SQL scripts and other scripting languages, and experience with batch automation and automation tools

Moseley Technical Services, Inc. is an AA/EEO/Veterans/Disabled Employer.

• Applicants selected for employment will be required to pass a pre-employment drug screening and background investigation which may include education, criminal and work history verifications.
• Accepted applicants will have the opportunity to be eligible for benefits, including medical and supplemental insurance and a 401K. Appreciation and gratitude for employees is a hallspan of organizations with low turnover.
• Final postion level and pay will be based on experience.

Resources

• To apply, send resume to: resumesmoseleytechnical.com
• For more active job openings: https://careers.moseleytechnical.com/jobs
• For more information about Moseley visit: http://www.moseleytechnical.com/about-us/

Moseley Technical Services, Inc. (Moseley) was incorporated in 1994 to provide engineering and professional services to the aerospace/defense, manufacturing, government, and commercial industries. Our Mission is to deliver superior service to our customers and employees. We have been successful in our vision by building long-term relationships with customers and employees through integrity, transparency, and appreciation.

We stand by our 30 year-old commitment of “World Class Service. World Class Company.”