• Plan, organize, and monitor tailor-made transport solutions for extremely urgent shipments until delivery  
• Prepare quotations taking into account time constraints and economic factors  
• Handle requests and requirements from international clients and partners  
• Provide personalized, premium-level client contact and follow-up  
• Draft and send transport documents and tracking reports  
• Organize customs clearance operations with precision and efficiency
• Negotiate rates with airlines and other network partners on an ad hoc basis  
• Manage delicate situations and claims with professionalism and a smile  
• Participate in the optimization of procedures and work processes 

With training as a freight forwarder or solid experience in a similar role - you stand out for your initiative, service oriented mindset, and strong interpersonal skills. 

Independent and committed, you thrive in demanding environments and enjoy stimulating challenges.

What are the formal requirements?

• Passion for logistics, particularly air freight; prior experience is ideal  
• An independent, solution- and goal-oriented working style, with commitment, reliability, flexibility, and a strong sense of responsibility  
• Professional appearance, excellent communication skills, team spirit, and strong problem-solving abilities  
• Fluent in English, Dutch or any other widely spoken language would be beneficial
• Good command of Microsoft Office tools (Word, Excel, Outlook, etc.) 
• Availability to work shifts is essential